What is Artificial Intelligence?
AI (artificial intelligence) is the simulation of humanintelligence processes by machines, especially computer systems. These
processes include learning (the acquisition of information and rules for using
the information), reasoning (using the rules to reach approximate or definite
conclusions) and self-correction. Particular applications of AI include expert
systems, speech recognition and machine vision.
AI was coined by John
McCarthy, an American computer scientist, in 1956 at The Dartmouth Conference
where the discipline was born. Today, it is an umbrella term that encompasses
everything from robotic process automation to actual robotics. It has gained
prominence recently due, in part, to big data, or the increase in
speed, size and variety of data businesses are now collecting. AI can perform
tasks such as identifying patterns in the data more efficiently than humans,
enabling businesses to gain more insight out of their data.
Types of artificial intelligence
AI can be
categorized in any number of ways, but here are two examples.
The first
classifies AI systems as either weak AI or strong AI. Weak Al , also known as narrow AI, is an AI system that is designed
and trained for a particular task. Virtual personal assistants, such as Apple's
Siri, are a form of weak AI.
Strong AI,
also known as artificial general intelligence, is an AI system with generalized
human cognitive abilities so that when presented with an unfamiliar task, it
has enough intelligence to find a solution. The Turing Test, developed by
mathematician Alan Turing in 1950, is a method used to determine if a computer
can actually think like a human, although the method is controversial.
The
second example is from Arend Hintze, an assistant professor of integrative
biology and computer science and engineering at Michigan State University. He
categorizes AI into four types, from the kind of AI systems that exist today to
sentient systems, which do not yet exist. His categories are as follows:
Type
1: Reactive machines. An example is Deep Blue, the IBM chess program that
beat Garry Kasparov in the 1990s. Deep Blue can identify pieces on the chess
board and make predictions, but it has no memory and cannot use past
experiences to inform future ones. It analyzes possible moves -- its own and
its opponent -- and chooses the most strategic move. Deep Blue and Google's
AlphaGO were designed for narrow purposes and cannot easily be applied to
another situation.
Type
2: Limited memory. These AI systems can use past experiences to inform future
decisions. Some of the decision-making functions in autonomous vehicles have
been designed this way. Observations used to inform actions happening in the
not-so-distant future, such as a car that has changed lanes. These observations
are not stored permanently.
Type
3: Theory of mind. This is a psychology term. It refers to the understanding
that others have their own beliefs, desires and intentions that impact the
decisions they make. This kind of AI does not yet exist.
Type 4: Self-awareness. In this category, AI systems have a sense of self, have
consciousness. Machines with self-awareness understand their current state and
can use the information to infer what others are feeling. This type of AI does
not yet exist.
Examples of AI
technology
Automation is the process of
making a system or process function automatically. Robotic process automation,
for example, can be programmed to perform high-volume, repeatable tasks
normally performed by humans. RPA is different from IT automation in that it
can adapt to changing circumstances.
Machine learning is the science of
getting a computer to act without programming. Deep learning is a
subset of machine learning that, in very simple terms, can be thought of as the
automation of predictive analytics. There are three types of machine learning
algorithms: supervised learning, in which data sets are labeled so that
patterns can be detected and used to label new data sets; unsupervised learning, in which data sets aren't
labeled and are sorted according to similarities or differences; and
reinforcement learning, in which data sets aren't labeled but, after performing
an action or several actions, the AI system is given feedback.
Machine vision is the science of
making computers see. Machine vision captures and analyzes visual information
using a camera, analog-to-digital conversion and digital signal processing. It
is often compared to human eyesight, but machine vision isn't bound by biology
and can be programmed to see through walls, for example. It is used in a range
of applications from signature identification to medical image analysis.
Computer vision, which is focused on machine-based image processing, is often
conflated with machine vision.
Natural language
processing (NLP)
is the processing of human -- and not computer language by a computer
program. One of the older and best known examples of NLP is spam detection,
which looks at the subject line and the text of an email and decides if it's
junk. Current approaches to NLP are based on machine learning. NLP tasks include
text translation, sentiment analysis and speech recognition.
Pattern recognition is a branch of machine
learning that focuses on identifying patterns in data. The term, today, is
dated.
Robotics is a field of
engineering focused on the design and manufacturing of robots. Robots are often
used to perform tasks that are difficult for humans to perform or perform
consistently. They are used in assembly lines for car production or by NASA to
move large objects in space. More recently, researchers are using machine
learning to build robots that can interact in social settings.
AI applications
AI in healthcare.
The
biggest bets are on improving patient outcomes and reducing costs. Companies are
applying machine learning to make better and faster diagnoses than humans. One
of the best known healthcare technologies is IBM Watson. It understands
natural language and is capable of responding to questions asked of it. The
system mines patient data and other available data sources to form a hypothesis, which it
then presents with a confidence scoring schema. Other AI applications include chatbots,
a computer program used online to answer questions and assist customers, to
help schedule follow-up appointments or aiding patients through the billing
process, and virtual health assistants that provide basic medical feedback.
AI in business. Robotic process automation is being applied to
highly repetitive tasks normally performed by humans. Machine learning
algorithms are being integrated into analytics and CRM platforms to uncover
information on how to better serve customers. Chatbots have been incorporated
into websites to provide immediate service to customers. Automation of job
positions has also become a talking point among academics and IT consultancies
such as Gartner and Forrester.
AI in education. AI can automate grading, giving educators
more time. AI can assess students and adapt to their needs, helping them work
at their own pace. AI tutors can provide additional support to students,
ensuring they stay on track. AI could change where and how students learn,
perhaps even replacing some teachers.
AI in finance. AI applied to personal
finance applications, such as Mint or Turbo Tax, is upending financial
institutions. Applications such as these could collect personal data and
provide financial advice. Other programs, IBM Watson being one, have been
applied to the process of buying a home. Today, software performs
much of the trading on Wall Street.
AI in law. The discovery process,
sifting through of documents, in law is often overwhelming for humans.
Automating this process is a better use of time and a more efficient process.
Startups are also building question-and-answer computer assistants that can
sift programmed-to-answer questions by examining the taxonomy and ontology
associated with a database.
AI in manufacturing. This is an area that has been at the forefront of incorporating robots into
the workflow. Industrial robots used to perform single tasks and were
separated from human workers, but as the technology advanced that changed.
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